can't connect!

Sep 21, 2012 at 3:44 PM

Hi guys,

I'm having trouble getting the tool to connect to our CRM deployment. I've copied the Discovery URL and unique org name straight from the developer resources in CRM and definitely have the right credentials, but i'm getting the error:

"Connection failed: There is an error in XML document (5, 5)."

Any ideas on this one?



Sep 22, 2012 at 8:43 AM

Hi, do you get a proper response if you browse to your discovery.svc url using Internet Explorer?

Sep 23, 2012 at 9:58 PM

I ran into a similar issue. In my case the LiveDevice.xml file in my ..\User\LiveDeviceID folder was corrupt. After deleting the file I was able to access our CRMOL instance.

Dec 14, 2012 at 1:01 PM

I dleted LiveDevice.xml and I was able to connect. Cheers Scott :)

Dec 14, 2012 at 1:10 PM

arg, crashes on retrieving metadata now :(

Dec 15, 2012 at 10:34 PM


This is an Office 365 instance or an old CRM Online instance?

Jan 28, 2013 at 12:55 PM

old CRM instance. any thoughts?

Mar 13, 2013 at 9:41 AM
Haha nice review :P you know the source code is available to download and debug, welcome to the open source software world...